Ashiana Maintenance services LLP can do refund of charges in following conditions :-

1. Online Payment of monthly maintenance charges credited in some others unit by Customer.(Wrong unit Selected by the customer).
2. Payment done by online channels and credited in different account by automated software updation.
3. Customer have to pay all maintenance charges on regular basis.
4. Payment credited in ledgers of OLD customer account instead to current owner of the unit.

For refund customer have toreport and discuss the same with respective estate officer. Estate officer will take this matter with local branch office of AshianaMaintenance Service LLP

Customers can also send their grievance on maintenance@ashianahousing.com